YOUR JOB
In the role of Fraud Analyst, your main responsibilities are to score and clean fraud data from the Ingenico ePayments tool(s). You will also provide and participate heavily in fraud analysis activities. You will become highly knowledgeable on the company’s fraud detection systems so that you can assist the fraud consultants and other groups using the tool(s) with any questions they may have. You will be involved with tracking and following fraud transaction trends and validating merchant reported fraud data in this role. You will be responsible for confirming fraud cases for use in greater systems and for pattern analysis. You will upload and maintain blacklists as well as pursue timely execution of updates. In this role you will partner with external risk management service providers (EBS, mRMS, etc) and work with other remote transaction review groups. This role involves queue work so attention to detail is a must.
In your function, your responsibilities will include:
- Define, refine, execute, and manage data
- Responsible for day-to-day fraud tool operations
- Recommending fraud product enhancements based on your feedback to the product development team
- Working closely with the Fraud Consultants to share knowledge and trends
YOUR QUALITIES
For this function, we need a talented individual with both good analytical and technical skills. As candidate you match following requirements:
- Preferably a minimum of 4 year experience in fraud queue work and analysis
- Fluent in English
- The desire to share your knowledge with passion
- Able to prioritize when facing opposing demands
- Respond effectively to changing circumstances
- Well-organized, flexible, proactive, and with an eye for detail
- Stakeholder management skills (vertical and horizontal)
- Ability to handle stressful situations
- Strong analytical and problem solving skills
- Consistent attention to detail
- Team player
- Pro-active and result orientated
- Dependable
- Able to work independently
- Creative