ManpowerGroup Solutions takes charge of the insourcing or outsourcing of specific domains within our client’s company, provide support for the entire recruitment process or offer a central point of contact for the hiring of talent. Whilst our clients are focusing on their core tasks, we work to optimize their human capital and all the processes involved in managing it.
Are you a talented employee interested in finding a challenging and rewarding position via ManpowerGroup Solutions? We have plenty to offer you. Our employees are treated like our ambassadors. And as an ambassador, You go and work for our client while getting all the support you need to build a flourishing career as an ‘ambassador’ for MGS: training, opportunities for personal development, and above all an inspirational working environment with a great team that is growing every day.
For our client Microsoft, located in Zaventem, we are looking for an IT Account Manager NL-FR-EN.
IT Account Manager NL-FR-EN
Description:
You will engage with customers by phone and via email to engage in a sales review. You will develop and manage a portfolio of partners and/or customers over the phone and will provide methodology and information to the customer to perform a license/software check and propose remote assistance. Your responsibilities will include attainment against technology adoption.
You will be responsible for the management of the full cycle of those engagements, from the first conversation with the customer, to the closing of the remote sales review.
Objectives
- Growing the Business through the assigned partners/customers
- Meet or exceed revenue, Microsoft Solution adoption, and satisfaction targets with assigned partners/customers.
- Conducting well-structured, proactively planned calls with partners/customers.
- Motivating and helping partners/customers to close their business.
- Analytics
- Using data collection to produce detailed reporting into:
- Consumption of Microsoft technologies
- Trends and Patterns in partners/customers
- Recommendations on areas for future development
- Using data collection to produce detailed reporting into:
- Contributing to broader partners/customers outreach:
- Motivating partners/customers to attend Partner events, Technology events and subscribe to online partner newsletters and information
- Helping partners/customers transition their business around Microsoft’s solutions.
- Giving an overview of product line and key features/benefits, especially for the key priority solution related products (Cloud business, Azure, softwares, etc.)
Skills:
- You have experience in cold calling or as Telesales
- Experience as Account Manager is a plus
- You are interested by the IT sector
- You have an eye for numbers
- Technical knowledge is an asset
- You are motivated, dynamic and enthusiastic
- You are fluent in Dutch and French, English is a plus
Offer:
- An interesting salary package and extra-legal advantages (mobile phone, meal vouchers, group & hospitalization insurance,…)
- Flexible work time and flexible workplace