Roles and Responsibilities:
Set up new organisation model / partnership
Structure program and set op project oranganisation
Coordinate program delivrables within short timelines
Design the future end-to-end process to guarantee structural data quality
Project is business driven (few IT developments): process, business model, training, communication are key domains
Capabilities:
- A master degree, or equivalent by experience
- Relevant experience in Business Process/Project Management (process management, statistical analysis and solution development, business architecture, …)
- Good knowledge of the bank’s & insurance operations, procedures and governance aspects
- Good knowledge of project and process methodologies (Prince 2, Green Belt, BPM, Prince 2, Six Sigma, Lean, IFW, …) are considered as an important advantage
- Affinity with IT and the legal aspects of operational risk management
- An excellent knowledge of Dutch, French and English (written and spoken)
- Previous experience with INSURANCE is an asset
Behavioural skills:
- Highly solution and customer oriented
- Capable to analyze all aspects of complex problems and to set the right priorities within a wide range of influencing factors
- Result driven
- A born communicator: you communicate with your stakeholders at a high level (spoken and written)
- Capable in dealing with a wide range of people / partners
- Convincing: you can convince people to support the right solution for the customer and the company
- Able to handle “change” in an efficient and effective manner
- Be committed to achieve very strict timelines
- No 9 to 5 attitude